Required Reading and Frequently Asked Questions

"What is the difference between the security deposit and reservation deposit?"

Your reservation deposit is the $750 deposit you paid via PayPal which is applied towards your total stay. Your security deposit, which you are also responsible for is the $750 check that we hold and return to you within 30 days if the house was left in the condition in which it was received.

"Are video games provided?"

We suggest you bring your own games. Some games are currently in the home - however , sometimes the games we provide are accidently misplaced or taken and therefore we ask that you bring your own.

"Where do I get my keys to the house?"

The Himmlischer Chateau has key code access and the password will be provided to you prior to your stay.

"Are Coffee Filters Provided?"

We suggest that you bring your own coffee filters. Many of our tenants have left behind loads of coffee filters, however it is not provided by us and is not guaranteed to be there.

"How do we use the golf cart?"

If you would like to use the golf cart you need to first fill out the >Golf Cart Release Form and mail it to us.

"What are the Trash Compactor Hours?"

Sun. - 9-5 : Mon. - 7-10am : Tues. - closed : Wed. - 7-10am
Thurs. - Closed : Fri. - 3-5pm : Sat. - 1-4pm

"How can we ensure that we leave the house in the best possible condition?"

A good rule of thumb is to leave the house the way that it was upon arriving, however for additional
information please read the Himmlischer Chateau Manual

For tips on how to use and leave the house and info on area attractions please click here to watch the virtual photo manual .